2024 Client Experience: Special Edition

This year’s AEP is going to be different than we’ve ever seen before! EVERY client on an agent’s book of business will need a conversation this year—and with 73% of seniors saying their health insurance coverage is the most important financial decision they will make it’s critical that agents are seen as trusted advisors. 

 

Informational Sources - Statistics:

- https://www.statista.com/statistics/271501/us-email-usage-reach-by-age/#:~:text=Share%20of%20U.S.%20e%2Dmail%20users%202021%2C%20by%20age%20group&text=Email%20usage%20interested%20over%2093.4,reported%20using%20this%20communication%20method

- https://www.statista.com/statistics/187549/facebook-distribution-of-users-age-group-usa/

- https://artera.io/blog/seniors-texting/